Please Ship Damaged Ropes To Be Repaired To:

CUSTOM ROPE

436 CAMPBELL STREET     -    KIOWA, KS  67070

 

 

REPAIR GUIDELINES TO BENEFIT ALL OF OUR CUSTOMERS:

 

PLEASE:

-PLEASE PACK ALL PARTS AND PIECES OF DAMAGED TOW ROPE(INCLUDING HARDWARE) IN A BOX.

-PLEASE USE A CLEAR, LEGIBLE RETURN ADDRESS LABEL.  ALSO INCLUDE,  INSIDE THE BOX WITH THE ROPE TO BE REPAIRED, A PHONE NUMBER AND NAME OF CONTACT PERSON WHO WORKS WITH THE CUSTOMER.

-PLEASE INCLUDE INSTRUCTIONS OR CHANGES TO BE MADE, IF ANY.

 

 

WE WILL:

-WE WILL REPAIR DAMAGED ROPE.WE WILL NOT CHARGE FOR REPAIR SERVICE OF CUSTOM ROPE. (THERE WILL BE A SERVICE CHARGE ON REPAIR OF OTHER ROPES.)

 

 -WE WILL CHARGE ONLY FOR EXTRA MATERIALS USED (TUBING, HOOKS, ETC.) AND RETURN FREIGHT.

 

-WE MAY RETURN UNUSABLE PORTIONS OF ROPE, SO THAT YOUR CUSTOMER CAN SEE WHAT WAS DONE TO THE PRODUCT.  THIS IS AN EXCELLENT EDUCATIONAL DEVICE!  PLEASE HELP US TO EDUCATE YOUR CUSTOMER NOT TO MAKE THE SAME MISTAKE IN USING THIS TOOL AGAIN!